Last updated: June 6th, 2025

1. Introduction and Company Identification

These Terms and Conditions govern access to, registration with, use of, and purchases made through Megafav’s website, as well as any platform, application, interface, or sales channel directly operated by Megafav.

All services provided by Megafav are provided by:

Megafav LLC
66 W Flagler St., Suite 900
Miami, Florida 33130
United States

For purposes of these Terms:

• “Megafav,” “we,” “us,” “our,” or “the Platform” refers to Megafav LLC.
• “Customer,” “User,” “you,” or “your” refers to any individual or legal entity that accesses the Platform, creates an account, or purchases products or services.
• “Product” refers to any digital code, gift card, top-up, subscription, license, virtual credit, or other digital product sold by Megafav.
• “Issuer” refers to the company, platform, developer, supplier, or operator responsible for issuing, managing, or allowing the redemption of the Product.

2. Acceptance of the Terms

By accessing and using Megafav’s website and services, you agree to these Terms and Conditions.

If you do not agree to these Terms, please do not use our services or make purchases through the Platform.

By creating an account, selecting an acceptance checkbox, making a payment, or completing a purchase, the Customer represents that:

1. The Customer has read and understood these Terms.
2. The Customer agrees to be legally bound by them.
3. The Customer has reviewed the Product description and restrictions.
4. The Customer will provide true, complete, and up-to-date information.
5. The Customer has the legal capacity to enter into the transaction.
6. The Customer is authorized to use the selected payment method.

The applicable version of these Terms will be the version in effect when the Customer completes the order.

3. AML and KYC Policies

Megafav is committed to complying with applicable laws, regulations, and standards concerning anti-money laundering, counter-terrorist financing, fraud prevention, and know-your-customer requirements.

By using our services, the Customer also agrees to the following policies, which form an integral part of these Terms:

• Megafav AML Policy
• Megafav KYC Policy

Megafav may request information or documentation to:

• Verify the Customer’s identity.
• Verify the Customer’s address.
• Confirm ownership of the payment method.
• Identify the ultimate beneficial owner of a legal entity.
• Understand the nature and purpose of a transaction.
• Verify the source of funds.
• Prevent fraud and unlawful activity.
• Comply with requests from banks, suppliers, or competent authorities.
• Apply sanctions screening and risk controls.

The requested documentation may include identity documents, proof of address, bank statements, corporate documentation, information regarding shareholders or ultimate beneficial owners, source-of-funds evidence, and any other information reasonably necessary.

Failure to cooperate may result in the rejection or cancellation of orders, suspension of the account, or termination of the business relationship.

4. Products and Services

Megafav sells digital products, including, but not limited to:

• Gift cards.
• Prepaid codes.
• Activation codes.
• Video game top-ups.
• Virtual credits or currencies.
• Digital subscriptions.
• Products for streaming platforms.
• Software licenses.
• Direct top-ups through user identifiers.
• Other digital products available through the Platform.

Products:

1. Do not involve physical delivery.
2. May be delivered automatically.
3. May be displayed in the Customer’s account.
4. May be delivered by email.
5. May be credited directly to an account, number, or identifier.
6. May be copied, transferred, disclosed, or used immediately after delivery.

Because of their digital nature, once a Product has been delivered or disclosed, it is generally impossible to recover it or guarantee that it has not been copied, shared, or used.

5. Payment Methods

5.1. Cryptocurrency Payments

Megafav may accepts payments in selected cryptocurrencies.

By using cryptocurrency as a payment method, the Customer acknowledges and understands the associated risks, including:

• Market volatility.
• Fluctuations in value.
• Irreversibility of confirmed transactions.
• Network fees.
• Blockchain congestion or delays.
• The risk of sending funds through the wrong network or using the wrong digital asset.

The Customer is responsible for verifying:

1. The requested cryptocurrency.
2. The correct network.
3. The destination address.
4. The exact amount.
5. The validity period of the quoted amount.
6. The required number of confirmations.

Megafav will not be responsible for funds sent to an address, network, or digital asset other than the one expressly specified.

When a refund is due for a purchase paid with cryptocurrency, the refund amount will be determined according to the order value expressed in the checkout currency, rather than according to any subsequent increase in the value of the cryptocurrency.

Megafav may issue the refund using the same cryptocurrency, another agreed payment method, or another technically available method. Network fees may be deducted where legally permitted.

5.2. Third-Party Payment Processors

Megafav may offer payment through third-party payment processors such as PayPal, Stripe, and other providers that may be enabled from time to time.

By using these services, the Customer also agrees to the applicable processor’s terms, policies, fees, and procedures.

Megafav does not control:

• The processor’s approval or rejection decisions.
• Exchange rates applied by third parties.
• Bank or international transaction fees.
• Payment or refund processing times.
• Security reviews carried out by the processor.

Initial payment approval does not guarantee immediate delivery when an additional security, identity, availability, or compliance review is required.

6. Usage Restrictions and Purchase Limits

Megafav applies certain purchase thresholds in accordance with its AML Policy, the account’s verification level, and the Customer’s risk profile.

All limits are stated in United States dollars but will apply to the equivalent value in other currencies.

Megafav may establish different limits for specific Products or Customers:

• At the request of the Issuer or supplier.
• Due to Product availability.
• Due to fraud risk.
• Based on the payment method used.
• Based on the country or territory.
• In accordance with internal policies.
• Due to regulatory requirements.

Any Customer who uses more than one Megafav account, different identities, or any other method to circumvent these limits will be in breach of these Terms.

In such cases, Megafav may suspend the accounts involved until the Customer successfully completes the required due diligence process.

Customers may not share Megafav accounts.

When required by applicable law, our internal policies, or a valid request, attempts to evade these limits may be reported to the competent authorities if they indicate reasonable signs of suspicious activity.

6.1. Customers with Basic Accounts

Requirement: Verified email address.

Maximum purchase limits:

• Up to USD 300 per card.
• Up to USD 500 per day.
• Up to USD 2,000 per month.

Different exceptional thresholds may apply to certain Products.

6.2. Customers with Identity-Verified Accounts

Requirement: Completion of the KYC/AML process and identity verification.

Maximum purchase limits:

• Up to USD 2,000 per card.
• Up to USD 5,000 per day.
• Up to USD 10,000 per month.

Different exceptional thresholds may apply to certain Products.

6.3. Customers with Address-Verified Accounts

Requirement: Completion of the KYC/AML process, identity verification, and address verification.

Maximum purchase limits:

• Up to USD 2,000 per card.
• Up to USD 10,000 per day.
• Up to USD 50,000 per month.

Different exceptional thresholds may apply to certain Products.

6.4. Verified Corporate Accounts

Requirement: Completion of the KYB/AML process.

Purchase value limits, transaction frequency limits, and daily or monthly limits for verified corporate accounts may be established on a case-by-case basis.

Megafav may modify assigned limits according to the Customer’s volume, transaction history, risk, documentation, payment method, or business relationship.

The stated limits represent maximum amounts and do not constitute an obligation for Megafav to approve transactions up to those amounts.

7. Account Registration and Security

The Customer is responsible for:

1. Keeping account information up to date.
2. Protecting passwords and login credentials.
3. Not sharing the account with third parties.
4. Preventing unauthorized access.
5. Immediately reporting any suspicious activity.
6. Carefully reviewing all order information.

Each account must correspond to an identifiable individual or legal entity.

Megafav may restrict the use of multiple accounts when it reasonably believes they are being used to:

• Circumvent purchase limits.
• Avoid verification procedures.
• Abuse promotions.
• Conceal the purchaser’s identity.
• Carry out fraudulent transactions.
• Violate these Terms.

Transactions completed using the Customer’s credentials will be presumed authorized unless there is reasonable evidence of unauthorized access attributable to a security failure under Megafav’s control.

8. Placement and Acceptance of Orders

The publication of a Product constitutes an invitation to place an order and not an irrevocable offer to sell.

All orders are subject to:

• Product availability.
• Payment confirmation.
• Anti-fraud controls.
• Identity verification.
• Compliance with purchase limits.
• Geographic restrictions.
• AML and KYC policies.
• Sanctions screening.
• Manual review where applicable.

An automated order receipt confirmation does not necessarily constitute final acceptance.

An order will be considered accepted when Megafav:

1. Confirms or receives payment; and
2. Delivers, sends, discloses, credits, or otherwise makes the Product available.

Megafav may reject or cancel an order before delivery due to:

• Lack of availability.
• Rejected payment.
• An obvious pricing error.
• Incorrect information.
• Reasonable suspicion of fraud.
• Compliance risks.
• Breach of these Terms.
• Legal or sanctions restrictions.
• Failure to cooperate with a verification request.

When Megafav cancels a paid order before delivery, it will refund the corresponding amount unless a legal restriction or hold applies.

9. Prices, Currencies, Taxes, and Charges

The applicable price will be the price displayed before the Customer confirms the order.

Megafav may collect taxes when legally required to do so.

Banks, payment processors, card issuers, wallets, or exchanges may apply:

• Processing fees.
• Currency conversion fees.
• International transaction fees.
• Exchange-rate differences.
• Network fees.
• Other third-party charges.

Megafav does not control or necessarily receive these charges.

10. Digital Delivery

Delivery may be completed through:

• Email.
• The Customer’s account.
• An order confirmation page.
• A code displayed on screen.
• An electronic link.
• An API.
• Direct account credit.
• Another system disclosed during checkout.

The Product will be considered delivered when it has been:

1. Sent to the email address provided.
2. Displayed or disclosed in the Customer’s account.
3. Made available through a link.
4. Successfully transmitted through an API.
5. Credited to the identifier provided.
6. Confirmed as processed by the supplier.

Megafav may retain technical delivery records, including:

• Date and time.
• IP address.
• Device information.
• Login records.
• Code-viewing records.
• Email delivery records.
• Supplier responses.
• Top-up status.
• Redemption status.

These records may be used to investigate complaints, fraud, and payment disputes.

Delivery times are estimates unless expressly stated otherwise.

11. Responsibility for Information Provided

The Customer is responsible for correctly entering:

• Email address.
• Player identifier.
• Telephone number.
• Country.
• Region.
• Server.
• Operator.
• Platform.
• Recipient account.
• Product value or denomination.

A top-up correctly credited to the identifier provided by the Customer will be considered delivered, even if the Customer accidentally entered another person’s information.

Megafav will not be required to reverse or refund a transaction correctly processed according to incorrect information supplied by the Customer, unless the supplier technically permits the transaction to be reversed.

12. Regions, Countries, and Compatibility

Products may be restricted by:

• Country.
• Region.
• Currency.
• Platform.
• Console.
• Device.
• Account type.
• Server.
• Operator.

Before purchasing, the Customer must verify that the Product is compatible with the relevant account, country, region, platform, and device.

The availability of a Product through Megafav does not mean that it may be used with every account or in every territory.

No refund will be issued when incompatibility results from an incorrect selection by the Customer and the applicable restrictions were clearly disclosed before payment.

This exclusion will not apply where the information published by Megafav was materially incorrect.

13. Immediate Delivery and No Voluntary Cooling-Off Period

By completing the purchase, the Customer requests that the processing and delivery of the digital Product begin immediately after payment approval.

Megafav does not offer any contractual or voluntary cooling-off, cancellation, withdrawal, or return period.

To the maximum extent permitted by applicable law, all sales are final once the Product has been:

• Delivered.
• Disclosed.
• Sent.
• Displayed.
• Credited.
• Made available to the Customer.
• Processed according to the information provided.

Megafav will not accept cancellations or refunds based solely on a change of mind after delivery.

Where a mandatory and non-waivable legal provision applies, Megafav will comply with it only to the extent required by that provision.

14. Refund and Replacement Policy

14.1. General Rule

Because of the digital nature of the Products, all sales are final once delivery has been completed.

Megafav will only consider a replacement or refund in the circumstances expressly established in this section.

14.2. Circumstances That May Qualify for a Remedy

Megafav will investigate a claim when:

1. Payment was confirmed but the Product was not delivered.
2. The code was invalid at the time of delivery.
3. The code had already been redeemed before it was delivered to the Customer.
4. Megafav delivered a Product different from the one purchased.
5. A top-up was incorrectly credited due to an error attributable to Megafav.
6. A duplicate charge attributable to Megafav occurred.
7. The Product description published by Megafav was materially incorrect.
8. A mandatory legal provision requires a remedy.

14.3. Verification

An error message alone will not establish that a code is invalid.

Megafav may request information from the supplier or Issuer regarding:

• The validity of the code.
• Its activation status.
• The date and time of redemption.
• The region in which it was redeemed.
• The technical reason for rejection.
• Any other information required to resolve the case.

When the supplier confirms that the code was valid and was redeemed after delivery, no replacement or refund will be issued.

14.4. Order of Remedies

When an issue attributable to Megafav or the supplier is confirmed, Megafav may:

1. Correct the delivery.
2. Provide a replacement code.
3. Repeat the top-up.
4. Provide an equivalent Product with the Customer’s consent.
5. Refund the amount paid for the affected Product.

Megafav may proceed directly with a refund when replacement is not possible or reasonable.

14.5. Excluded Circumstances

Unless a mandatory legal provision states otherwise, no refund will be issued when:

1. The Customer changes their mind.
2. The Customer no longer needs the Product.
3. The Customer purchases the wrong Product.
4. The Customer selects the wrong country, region, currency, platform, server, or value.
5. The Customer provides an incorrect email address, telephone number, account, or identifier.
6. The code has been copied, shared, resold, or redeemed after delivery.
7. The top-up was correctly credited according to the information provided.
8. The Customer’s account is suspended, restricted, blocked, or closed by the Issuer.
9. The Customer violates the Issuer’s terms or policies.
10. The Product is incompatible due to a restriction disclosed before purchase.
11. The Customer uses a VPN or another method to circumvent restrictions.
12. The price, exchange rate, or market value changes after purchase.
13. The Customer fails to check their email, spam folder, or account.
14. A third party accesses the Product because the Customer shared their credentials.
15. The Customer loses, publishes, or discloses the code.
16. The Customer provides false or incomplete information.
17. The inability to use the Product results from the Customer’s device, connection, software, or third-party service.
18. The delay is caused by a reasonable security or compliance review.

14.6. Partial Refunds

When only part of an order is affected, any refund will be limited to the value of that portion.

Products correctly delivered as part of the same order will remain final sales.

14.7. Refund Method and Processing Time

Refunds will be issued through the original payment method whenever possible.

When the original payment method does not support refunds, Megafav may agree to another legally permitted method.

The time required for the refund to be credited will depend on the bank, payment processor, card issuer, or blockchain.

Fees charged directly by third parties are non-refundable by Megafav unless otherwise required by mandatory law.

15. Submission of Claims

The Customer must report any issue as soon as it is detected, preferably within seven calendar days after delivery.

This is an operational timeframe and does not reduce any mandatory rights that may legally apply.

The claim must include:

1. Order number.
2. Email address associated with the account.
3. Affected Product.
4. Description of the issue.
5. A complete screenshot of the error message.
6. Date and time of the attempted redemption.
7. Country and region of the account.
8. Platform used.
9. Player identifier, where applicable.
10. Any additional information reasonably required.

The Customer must not publish full codes through public channels.

Submitting a claim does not automatically guarantee a refund.

16. Exclusions Relating to Issuers

Megafav is the seller or reseller of the Products but is generally not their creator, designer, Issuer, administrator, or ultimate service provider.

The use of each Product may also be subject to the Issuer’s terms and policies.

Megafav does not control:

• The Issuer’s policies.
• Changes to the Issuer’s services.
• Restrictions imposed on accounts.
• The suspension or closure of accounts.
• Interruptions affecting the Issuer’s systems.
• Decisions to accept or reject a Product.

Megafav will not be responsible for decisions made by the Issuer because of the Customer’s violation of the Issuer’s policies.

This section does not exclude Megafav’s responsibility to correctly deliver the Product purchased under these Terms.

17. Business Customers and Resale

Products are intended for end-user consumption unless Megafav expressly authorizes their purchase for resale or distribution.

Business Customers and resellers must:

• Complete the KYB process.
• Identify their ultimate beneficial owners.
• Comply with AML and KYC policies.
• Observe authorized territories.
• Correctly disclose Product restrictions to their customers.
• Maintain anti-fraud controls.
• Refrain from using trademarks without authorization.
• Comply with applicable laws.

Prices, limits, credit terms, bonuses, and other commercial conditions may be established under a separate agreement.

Where there is a conflict, the specific commercial agreement will prevail with respect to the relevant business relationship.

18. Unlawful Use and Prohibited Activities

Megafav and its Products may not be used for:

• Money laundering.
• Terrorist financing.
• Fraud.
• Use of stolen payment cards.
• Identity theft.
• Sanctions evasion.
• Unlawful activities.
• Unauthorized resale.
• Order manipulation.
• Promotion abuse.
• Submission of fraudulent claims.

The following activities are also prohibited:

1. Imposing a disproportionate load on Megafav’s infrastructure.
2. Using robots, scripts, or automated systems without authorization.
3. Interfering with, intercepting, or modifying Megafav’s systems.
4. Transmitting malware, viruses, or harmful software.
5. Attempting to access accounts, systems, or networks without authorization.
6. Exploiting technical errors to obtain Products or benefits.
7. Circumventing limits through multiple accounts.
8. Manipulating screenshots or evidence.

Megafav may suspend an account while investigating suspicious activity.

Transactions may be reported to the competent authorities when there is a legal obligation or reasonable evidence of unlawful activity.

19. International Sanctions

The Customer represents that:

1. The Customer is not subject to sanctions imposed by the United States or another competent authority.
2. The Customer is not acting on behalf of a sanctioned person or entity.
3. The Customer will not use Megafav from a territory where the transaction is prohibited.
4. The Customer will not cause Megafav to violate sanctions or legal restrictions.
5. The Customer will not conceal their identity or true location.

Megafav may reject, block, suspend, or cancel transactions when there is a reasonable risk of sanctions violations.

20. Account Suspension and Termination

Megafav may suspend, restrict, or close an account in cases involving:

• Breach of these Terms.
• Reasonable suspicion of fraud.
• Abusive chargebacks.
• False documentation.
• Unauthorized use.
• Sanctions-related risk.
• Failure to cooperate with verification procedures.
• Abuse of systems.
• Legal obligations.
• Risk to Megafav, its suppliers, or its customers.

A suspension may remain in place for the period reasonably required to complete an investigation.

Megafav may be legally prohibited from notifying the Customer of the existence or content of certain investigations.

Suspension or termination does not eliminate obligations arising from previous transactions, debts, fraud, or breaches.

21. Chargebacks and Payment Disputes

Before initiating a chargeback, the Customer must contact Megafav to attempt to resolve the issue, without prejudice to any legal rights that cannot be waived.

Megafav may provide the payment processor with:

• Evidence of acceptance of these Terms.
• IP address.
• Device information.
• Payment confirmation.
• Proof of delivery.
• Code-viewing records.
• Code status.
• Redemption confirmation.
• Communications with the Customer.
• Supplier information.

When a Customer files a chargeback in bad faith for a Product that was correctly delivered, Megafav may suspend the account, cancel pending orders, restrict future transactions, and pursue available legal remedies.

22. Privacy and Cookies

The processing of personal data is governed by Megafav’s Privacy Policy.

Megafav may use personal data to:

• Manage accounts.
• Process payments.
• Deliver Products.
• Verify identities.
• Prevent fraud.
• Apply AML, KYC, and sanctions controls.
• Handle claims.
• Defend payment disputes.
• Comply with legal obligations.

Megafav uses cookies and similar technologies to provide functionality, maintain sessions, analyze website performance, and improve its services.

23. Intellectual Property

The website, software, designs, text, logos, databases, and proprietary elements belong to Megafav or its licensors.

Third-party trademarks and content belong to their respective owners.

The Customer may not:

• Copy or reproduce the Platform.
• Reverse engineer the software.
• Extract data on a large scale.
• Use Megafav’s trademarks without authorization.
• Create websites that falsely appear to belong to Megafav.
• Remove intellectual property notices.

24. Service Availability

Megafav will use reasonable efforts to keep the Platform available but does not guarantee uninterrupted operation.

Interruptions may occur due to:

• Maintenance.
• Technical failures.
• Hosting providers.
• Payment processors.
• Issuers.
• Internet outages.
• Cyberattacks.
• Legal requirements.
• Events outside Megafav’s reasonable control.

Megafav may modify, suspend, or withdraw functions to protect its systems, comply with obligations, or adapt its services.

25. Warranties

Megafav will use reasonable efforts to ensure that, at the time of delivery:

1. The Product materially corresponds to its description.
2. The code is valid.
3. The Product comes from a legitimate commercial source.
4. The top-up is processed according to the information provided.

Megafav does not warrant:

• The permanent continuation of the Issuer’s service.
• That the Issuer will not modify its policies.
• Compatibility outside the disclosed region.
• Future availability of the same Product or price.
• The uninterrupted operation of third-party systems.
• That an account suspended by the Issuer will be able to use the Product.

26. Limitation of Liability

To the maximum extent permitted by applicable law, Megafav will not be liable for indirect, incidental, special, punitive, or consequential damages arising from:

• Customer errors.
• Loss or disclosure of codes.
• Incorrect Product selection.
• Unauthorized access attributable to the Customer.
• Account suspension by the Issuer.
• Disclosed regional restrictions.
• Failures of third-party providers.
• Cryptocurrency value fluctuations.
• Loss of profits or business opportunities.
• Misuse of the Product.

When Megafav is liable for a transaction, its total financial liability will be limited to the amount actually paid for the affected Product.

This limitation will not apply where prohibited by law or in cases involving fraud, intentional misconduct, or gross negligence directly attributable to Megafav.

27. Indemnification

To the maximum extent permitted by law, the Customer will be responsible for reasonable claims, losses, costs, or expenses arising from:

• Unlawful use of the Platform.
• Fraud.
• Unauthorized resale.
• Infringement of third-party rights.
• False information.
• Sanctions evasion.
• Material breach of these Terms.

This obligation will not apply to damages directly caused by unlawful conduct by Megafav.

28. Force Majeure

Megafav will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:

• Natural disasters.
• Wars or civil unrest.
• General internet outages.
• Cyberattacks.
• Banking interruptions.
• Blockchain failures.
• Government actions.
• Sanctions.
• Interruptions affecting suppliers or Issuers.
• Public health emergencies.

This section does not eliminate the obligation to refund the amount paid for a Product that ultimately cannot be delivered, where applicable.

29. Amendments to the Terms

Megafav may amend these Terms to reflect:

• Legal or regulatory changes.
• New Products.
• New payment methods.
• Operational changes.
• Security requirements.
• Supplier requirements.

Amendments will apply to transactions completed after publication.

The essential terms of completed orders will not be retroactively modified unless required by law.

30. Governing Law and Jurisdiction

These Terms and any relationship between Megafav and the Customer will be governed by and interpreted under the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

Before initiating legal proceedings, the parties will attempt in good faith to resolve the dispute through direct communication.

When a resolution cannot be reached, any dispute will be subject to the jurisdiction of the competent state or federal courts located in the State of Florida.

For business Customers, such jurisdiction will be exclusive.

Where a mandatory and non-waivable legal provision applies, it will be respected only to the extent legally required.

31. Severability

If any provision of these Terms is declared invalid or unenforceable, the remaining provisions will continue in full force and effect.

The affected provision will be limited or interpreted to the minimum extent necessary to make it valid, where legally possible.

32. No Waiver

Failure to immediately exercise a right does not constitute a permanent waiver of that right.

Any waiver must be made in writing and will apply only to the specific matter expressly identified.

33. Assignment

The Customer may not transfer their rights or obligations without Megafav’s written authorization.

Megafav may assign these Terms to an affiliate, successor, purchaser, or entity resulting from a reorganization, provided that such assignment does not reduce any applicable mandatory rights.

34. Entire Agreement

These Terms, together with:

• The AML Policy.
• The KYC Policy.
• The Privacy Policy.
• The Product description.
• The conditions displayed during checkout.
• Any specific commercial agreements.

constitute the entire agreement between Megafav and the Customer.

A commercial agreement signed with a business Customer may modify these Terms only with respect to that specific relationship.

35. Language

These Terms may be published in multiple languages.

In the event of any inconsistency between versions, the English version will prevail to the maximum extent permitted by applicable law.

36. Contact

For questions, claims, or communications relating to these Terms:

Megafav LLC
66 W Flagler St., Suite 900
Miami, Florida 33130
United States

Email: [email protected]